Senior Client Service Officer
United Overseas Bank · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 15000000 - 25000000
United Overseas Bank (UOB) is seeking a highly skilled and experienced Senior Client Service Officer to join our team in Bali. As a Senior Client Service Officer, you will be responsible for providing exceptional customer service and ensuring customer satisfaction. You will work closely with our clients to understand their needs and provide tailored solutions.
This is a fantastic opportunity to be part of a dynamic and innovative bank that values its employees and clients. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
If you are a customer service professional with a proven track record of success, we would love to hear from you. Please apply with your resume and a cover letter outlining your relevant experience and why you are a good fit for this role.
📋 Tanggung Jawab Pekerjaan
Tanggung Jawab:
Provide exceptional customer service to clients, ensuring their needs are met and their satisfaction is maintained.Build and maintain strong relationships with clients, acting as a trusted advisor and providing tailored solutions.Assist clients with their banking needs, including account management, transactions, and financial planning.Monitor client accounts and transactions to ensure accuracy and compliance with banking regulations.Provide regular reports and updates to clients on their accounts and financial status.Work closely with the bank's sales and marketing teams to promote new products and services to clients.Participate in training and development programs to enhance your skills and knowledge.Promote the bank's values and culture, and act as an ambassador for the bank in the community.🎓 Kualifikasi & Syarat
Kualifikasi:
Bachelor's degree in Business, Finance, or a related field.Minimum of 5 years of experience in customer service or a related field.Proven track record of success in customer service and relationship management.Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.Excellent problem-solving and decision-making skills, with the ability to think on your feet and provide tailored solutions to client needs.Proficiency in English, both written and spoken.Knowledge of banking regulations and practices.Ability to work well under pressure and meet tight deadlines.🛠️ Keahlian
Customer ServiceRelationship ManagementProblem-SolvingCommunicationBanking RegulationsEnglish Proficiency
Lowongan Terkait